X User Apologises to OPay After Company Threatens Legal Action Over Shutdown Claim

An X user, Cute Hafserh (@haifah_er_abba), has apologised to OPay after the fintech company threatened legal action over a viral post claiming that the platform would suspend operations indefinitely from September 1, 2026.

Hafserh had earlier shared a message alleging that OPay would go on a “long indefinite break” from September 1, advising customers to withdraw their funds and claiming that the company would stop attending to transactions and account-related services.

OPay subsequently rejected the claim as false and issued a formal legal demand to the X user.

In a letter dated August 31, OPay’s Chief Legal Counsel, Akinfolabi Moses Rokosu, accused Hafserh of publishing information that was false, malicious, libellous and defamatory, saying the publication had caused reputational and commercial damage to the company.

The company demanded that she permanently delete the post, stop further dissemination of the claim, issue a clear retraction and tender an unreserved apology by 11:59 p.m. on August 31.

OPay also warned that failure to comply would result in the company taking appropriate legal action and pursuing all available remedies.

Hafserh has now taken down the controversial post and issued an apology to the fintech company.

In her response, she explained that the message had been circulating online for several days before she shared it on her X account.

She admitted that the information was false and misleading and clarified that OPay’s operations are normal.

“OPay operations are normal and there is no break or shutdown,” she stated.

The X user also apologised for any inconvenience caused by sharing and reposting the information, while thanking OPay and its customers for their understanding.

The development brings an apparent end to the immediate dispute, while also serving as another reminder of the risks of sharing unverified claims concerning financial institutions.

OPay had earlier urged members of the public to verify information through its official channels before acting on or circulating viral messages about its services.

OPay Debunks Viral Message Claiming It Will Shut Down Operations From September 1

OPay has dismissed as false a viral message claiming that the financial technology company would suspend operations indefinitely from September 1, 2026.

The message, which circulated widely on social media, purportedly came from OPay management and advised customers to withdraw their funds ahead of an alleged “long indefinite break.”

It further claimed that OPay would stop processing transactions and providing account-related services until further notice, urging customers to remove their money from their accounts to avoid inconvenience.

However, OPay has described the message as completely false, reassuring customers that its operations will continue.

“This is FALSE!” OPay stated in a response to the viral message.

“OPay is not going on break by September. We’re here, and we’re going nowhere!”

The company also warned customers to be cautious of fake communications and urged them to verify information before acting on messages circulating online.

According to OPay, the viral notice contains several red flags that distinguish it from the company’s genuine communications.

“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags,” the company said.

OPay encouraged its customers and members of the public to disregard the viral announcement and rely on the company’s verified communication channels for information concerning its services.

The clarification comes amid growing concern among customers who may have been alarmed by the message, particularly the instruction to withdraw funds before September 1.

OPay’s response confirms that there is no announced plan for the company to suspend its operations or embark on an indefinite break from September 2026.

Customers are therefore advised not to panic or transfer funds based solely on unverified messages shared on social media or messaging platforms.